Effective Date: August 20, 2024

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1. Introduction

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Thank you for shopping at Masha&Jlynn (“we,” “our,” “us”). Please be aware that we have a No Return Policy for all products purchased from our website www.mashajlynn.com (the “Site”). By making a purchase, you agree to our No Return Policy as outlined below.

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2. No Returns 

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2.1 Policy Statement

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All sales made on our Site are final. We do not accept returns or refunds for any products once an order has been placed and processed. We may offer exchanges depending on the circumstances and availability of products. This policy applies to all products sold.

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2.2 Exceptions

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In the rare event that an exception is made, such as for defective or damaged items, it will be at our sole discretion. Any exception to the No Return Policy will be handled on a case-by-case basis, and you must contact us within 10 business days of receiving your order to discuss potential resolution.

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3. Order Confirmation and Accuracy

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3.1 Verification

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Please ensure that you review your order carefully before completing the purchase. This includes verifying product details, quantities, sizes, and shipping information. Once an order is confirmed and payment is processed, we cannot make changes or accept returns.

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3.2 Issues with Orders

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If you receive an incorrect item or experience an issue with your order, please contact us immediately at info@mashajlynn.com. We will work with you to address the issue, which may include issuing a replacement or other resolution as determined by our team.

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4. Contact Us

If you have any questions about this No Return Policy or if you encounter any issues with your order, please reach out to us: info@mashajlynn.com

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We are here to assist you and ensure that you have a positive shopping experience with us.

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5. Policy Changes

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We may update this Return Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our return and refund practices.

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6. Acceptance

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By completing a purchase on our Site, you acknowledge that you have read, understood, and agreed to this No Return Policy.

Feel free to adjust the specifics of this policy to better fit your business needs. It’s also a good idea to include a link to this policy in the checkout process and on order confirmation emails to ensure that customers are fully aware of your return policy before making a purchase.